Feedback from previous guests about their experience
82%
liked the resort and would come back again
Beautiful pool
Friendly atmosphere
Basic room
Limited dining options
8.2/10
Great
Rooms
6.4
Location
7.4
Service
7.0
Dining
5.0
Guest reviews
8.2/10
based on 15 reviews
7.7
7.7/10 based on 183 reviews
George
United States,
January
2025
8.8/10
My stay at Eden Yasmine was simply wonderful! The hotel felt incredibly welcoming from the moment I arrived, with a bright and clean room that had a stunning poolside view. The pool was exceptionally clean, and the staff went above and beyond to make sure I was comfortable. The only drawback would be that the dining options could improve, especially for dinner.
Rooms
10.0
The room was bright, clean, and offered a beautiful view of the poolside. I felt very comfortable throughout my stay.
Service
10.0
The service was outstanding! The staff, particularly the manager and the beverage manager, were incredibly attentive and made me feel special, especially when they surprised me with a birthday cake.
Location
8.0
The hotel is centrally located, making it easy to explore, although I wished it was a bit closer to the beach.
Dining
7.0
While breakfast and lunch were decent, I found the evening meal options a bit lacking. A wider variety would be great!
Facilities
9.0
The pool area was one of the cleanest I have ever been in while traveling. The sunloungers were very comfortable with thick mattresses.
Naomi
United Kingdom,
January
2025
6.6/10
My stay at the hotel was quite mixed. While the location was convenient and the staff really made an effort to provide great service, there were several downsides that affected the overall experience. The food options were limited and the quality was inconsistent, leaving much to be desired. Additionally, I found the room situation lacking as it didn’t meet the expectations for an all-inclusive experience.
Rooms
5.0
The room was not ideal as there was inadequate bedding and amenities for three guests despite the booking.
Service
9.0
The staff were truly amazing and went above and beyond to assist, especially Salwa and Sufyaan.
Location
8.0
The hotel is in a good location, close to the Medina and beach, which was very convenient.
Dining
5.0
The dining experience was hit or miss, with the breakfast being below average and dinner not living up to expectations.
Facilities
7.0
The pool area was nice, offering ample space for relaxation, but more entertainment options would be appreciated.
Kevin
United States,
December
2024
7.0/10
The hotel had a mix of positives and negatives during my stay. The staff, especially Karim and Salwa, were wonderful and made my holiday brighter. However, the food options were quite repetitive and not very accommodating for British tastes, especially at breakfast. Additionally, while the pool area was nice, it could use some cleanliness and new loungers.
Rooms
8.0
The rooms were clean and comfortable, providing a pleasant stay.
Service
9.0
The service was quite good, with friendly staff who were eager to help, particularly Salwa at the reception.
Location
7.0
The location was ideal, close to many shops and restaurants but a bit far from the beach.
Dining
5.0
Dining was somewhat disappointing, especially breakfast, which lacked variety and options suitable for British guests.
Facilities
6.0
The facilities were decent; however, the pool area could use some improvements like new sun loungers and better upkeep.
Christian
United Kingdom,
December
2024
6.2/10
I stayed at this hotel for two weeks and had a mixed experience. The staff was friendly, and I met some great people, but the amenities were lacking, especially for English visitors. The dining options were limited and not very appealing to British tastes. The cleanliness of the hotel was good, but overall, it felt more like a 3-star than a 4-star establishment.
Rooms
6.0
The rooms were clean, but lacked tea and coffee facilities. Out of four sockets, only two worked, which was frustrating.
Service
7.0
Service was hit-or-miss, with most staff speaking limited English. However, some staff members, like Karim, were exceptionally friendly and helpful.
Location
7.0
The hotel is ideally located but hard to access due to an uneven road to the beach. It's somewhat isolated, and amenities offsite are limited.
Dining
5.0
The food was clean and decent, but it seemed to cater more to Tunisian tastes, making it challenging for British guests to find something they enjoyed.
Facilities
6.0
The pool area was nice but needed new sun loungers and maintenance. Some advertised facilities, like the mini golf and indoor pool, were not available.
Juliet
United Kingdom,
December
2024
7.8/10
We had a lovely stay at this hotel with well-maintained surroundings and spacious rooms. Enjoyment came from the quiet pool area and friendly entertainment, though dining options could be improved for British tastes. The staff was attentive, but there were some frustrating moments around meal times with other guests.
Rooms
9.0
The rooms were spacious, very clean, and nicely furnished with ample storage and a comfortable bed.
Service
7.0
The service was generally excellent, with housekeeping daily and friendly staff, except for the reception team who needed better information about exit tax.
Location
9.0
The hotel is in a quiet area just a short walk from the Medina and the Marina, making it convenient for exploring.
Dining
6.0
The food was decent and there was a good variety at breakfast and lunch; however, dinner options were less appealing for British guests.
Facilities
8.0
The outdoor pool was large and clean, with plenty of sunbeds available, which we appreciated.
Shawn
United States,
October
2024
6.8/10
My stay here was quite a mixed bag. The location was lovely and the staff, especially at the reception, were very accommodating. However, the dining options were rather disappointing, and the overall cleanliness and service standards fell short of my expectations. I enjoyed the spaciousness of the pool area, but several issues left me frustrated.
Rooms
7.0
The rooms were spacious and generally clean, making it a comfortable place to rest.
Service
6.0
While some staff members were friendly and helpful, overall service could be improved, especially regarding bar and dining experiences.
Location
9.0
The hotel is situated in a pleasant area, making it easy to explore nearby attractions.
Dining
5.0
Dining fell short, especially breakfast; many dishes were cold and lacked freshness.
Facilities
8.0
The pool area was large and refreshing, though the outdoor one remained too cold during my visit.
Benjamin
United Kingdom,
October
2024
6.8/10
Our stay had its ups and downs. The hotel staff were brilliant and truly wanted to make our experience enjoyable. However, the lack of help with luggage, limited food options, and inadequate room arrangements made the visit less than ideal. Overall, it was the staff that saved our experience!
Rooms
6.0
The room was decent, but it was frustrating that they only provided bedding for two people despite knowing we booked for three.
Service
9.0
The staff really stood out, particularly the team at reception and in entertainment. They went above and beyond to help us feel welcome.
Location
8.0
The hotel was in a convenient spot, close to the beach and the local market, which was a nice perk.
Dining
6.0
The variety of food was decent, but it was quite hit or miss. There were moments when the offerings felt a bit underwhelming.
Facilities
5.0
The facilities could use some improvement, especially around the pool area which felt neglected at times.
Mike
United States,
August
2024
5.0/10
I had a really unfortunate experience at this hotel. The service from the bar staff was rude, and the food was generally unappetizing. However, on the bright side, the location is quite nice and it has a good pool area. Unfortunately, the overall impression was disappointing, particularly on my wife's birthday.
Rooms
5.0
The rooms were basic but clean.
Service
5.0
Service from the bar staff was incredibly unfriendly and unhelpful.
Location
6.0
The hotel is situated in a nice area but not very accessible to additional amenities.
Dining
5.0
The food options were limited and lacked quality, with many items served cold.
Facilities
6.0
The pool area was well-maintained but not enough to redeem the overall stay.
John
United States,
August
2024
7.8/10
This hotel offers a unique glimpse into Tunisian culture with its beautiful grounds and friendly atmosphere. The large pool is a highlight, and the location near the Medina is very convenient for exploring. While the dining options cater more to local tastes, the breakfast choices were enjoyable, especially the freshly made pancakes. However, I did find the room to be quite basic, which may not appeal to everyone.
Rooms
7.0
The room had a basic Arabic theme and was clean, equipped with a fridge and safe.
Service
9.0
Staff were extremely friendly and attentive, providing great service by the pool.
Location
8.0
The hotel is situated close to the Medina, making it easy to explore the area on foot.
Dining
7.0
Breakfast had a decent variety but leaned towards local tastes. The freshly made pancakes were a highlight.
Facilities
8.0
The hotel features a large, well-maintained pool and a charming sisha room that adds to the local atmosphere.
Beautiful pool
Basic room
Elizabeth
United Kingdom,
August
2024
5.0/10
My stay at this hotel was incredibly disappointing. The staff was not polite and the food was often cold and unappetizing, despite a few redeeming aspects like a nice breakfast item. The facilities and animation were lackluster, making it a frustrating experience overall. I would not recommend this place, as it didn't meet the expected standards for a quality vacation.
Rooms
5.0
Our room was in very poor condition with a ripped and damp ceiling, plus only two bath towels for four people.
Service
5.0
The service was rude and unhelpful, particularly from the reception and cleaning staff. There was no effort made to address our issues or provide a satisfactory experience.
Location
5.0
The hotel is located in a side street which made access to the beach difficult due to an uneven path. It's not where I would prefer to stay.
Dining
5.0
The food options were largely disappointing, with many items cold and unappetizing. The only highlight was a woman making a nice mlawi in the morning.
Facilities
5.0
The facilities were poorly maintained, and the animation provided was not engaging. The pool area was quite uninviting at night due to the lack of lighting.
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